Support
How can we help?
Answers to the most common questions, and a direct line to us when you need it.
How it works
A short tour of recording, templates and teams is in the app under How It Works.
Something broken?
Tell us your email, device and what you were doing — a screenshot helps a lot.
Frequently asked questions
The microphone does not start recording.
Check that your browser has microphone permission for Voizz (the lock icon in the address bar). On iPhone, Safari needs the site to be installed to the Home Screen or opened directly — not inside another app's browser.
My report came out in the wrong language.
Go to Settings → Output language and pick the language you want reports written in. You can also translate any finished report from its detail page.
I accepted a team invitation but still see "Create Team".
Sign out and in again, or pull to refresh the dashboard. If the team leader removed you from the team, you become a solo user again.
Where do my submitted reports go?
To your team leader's Team Dashboard. You keep a copy under My Reports, where you can also see the team leader's comment and approval status.
Can I recover a deleted report?
No — deletion is permanent. Drafts are kept until you delete or finalize them, so it is safe to leave a report as draft.
How do I export to my CRM?
My Reports → Export CSV gives you every field as a column. Contacts export as vCard (one tap to your phone) or CSV.
How do I delete my account?
Settings → Danger zone → Delete account. This wipes your reports, contacts and templates immediately. Full details: voizz.ai/delete-account.